Business AnalysisBeginnerNew
Business Analysis Fundamentals
Learn the core BA skills to elicit requirements, map processes, and bridge the gap between business and tech.
4.9 (42 reviews)310 enrolled1 week · 2 hrs/dayLive Online10 CPD hours
Your trainer
Marcus Williams
Data Analytics Trainer
$647$797
19% offNext session: 28 April 2026
Book & Pay- Live sessions · 2 hrs/day over 1 week
- Requirements elicitation toolkit (templates)
- Process mapping starter kit (Visio/Miro compatible)
- 30-day post-course support
- Certificate of completion
Secure booking · 14-day cancellation policy
What You'll Learn
Understand the BA role and where it sits in delivery teams
Elicit requirements through interviews, workshops, and observation
Document functional and non-functional requirements clearly
Map As-Is and To-Be business processes using standard notation
Write user stories and acceptance criteria that teams can deliver
Manage stakeholder expectations and communication plans
Course Curriculum
1The BA Role & Mindset
2hWhat BAs do
Where BA fits in Agile vs Waterfall
BA competency framework
Day in the life
2Stakeholder Management
2hStakeholder mapping
Power/interest grid
Communication plans
Managing conflict
3Requirements Elicitation
2hInterview techniques
Workshops & facilitation
Observation & document analysis
Surveys
4Process Mapping
2hAs-Is process mapping
To-Be design
Swimlane diagrams
BPMN basics
Gap analysis
5User Stories & Acceptance Criteria
2hWriting great user stories
INVEST criteria
Acceptance criteria & BDD
Definition of Done
Requirements
- No prior BA experience required
- Some exposure to project or product work is helpful but not essential
Your Trainer
Marcus Williams
Data Analytics Trainer
4.7 (189 reviews)1,200 students5 courses
Data science lead at a major financial institution. Expert in Power BI, Tableau, and Python analytics. Passionate about making data accessible.